{"id":6308,"date":"2024-05-05T22:00:36","date_gmt":"2024-05-05T20:00:36","guid":{"rendered":"https:\/\/www.lavadome.de\/faq\/"},"modified":"2025-03-07T10:18:53","modified_gmt":"2025-03-07T09:18:53","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.lavadome.de\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row][vc_column]

Frequently asked questions – FAQ<\/h2>[\/vc_column][\/vc_row][vc_row css=”.vc_custom_1715176250996{border-radius: 4px !important;border-color: #dd3333 !important;}”][vc_column]
<\/div>[vc_toggle title=”What is the Lava-Dome?” style=”arrow” color=”white” size=”lg” css_animation=”fadeIn” custom_font_container=”tag:h4|text_align:left|color:%23ffffff” custom_use_theme_fonts=”yes” css=”.vc_custom_1728632954922{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #dd4242 !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 10px !important;border-color: #b5b5b5 !important;}” use_custom_heading=”true”]The Lava Dome is the German Volcano Museum. On a total exhibition area of 700m\u00b2, visitors are given an insight into the fascinating world of volcanism. Geological information on volcanology is presented in a vivid way for all age groups. Experience, feel, see, and hear what the Lava Dome has to offer.<\/span><\/p>\n

The Lava Dome experience also includes the Lava Cavern, the Museum Lay and the Wingert\u2019s Mountain Wall.<\/span>[\/vc_toggle][vc_toggle title=”Lavacavern – How do I reach the Cavern?” style=”arrow” color=”white” size=”lg” css_animation=”fadeIn” custom_font_container=”tag:h4|text_align:left|color:%23ffffff” custom_use_theme_fonts=”yes” css=”.vc_custom_1728632375358{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #dd4242 !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 10px !important;border-color: #b5b5b5 !important;}” use_custom_heading=”true”]The Lava Cavern can only be visited when accompanied by a tour guide. Both a staircase and an elevator lead directly down into the Lava Cavern.
\n<\/span>[\/vc_toggle][vc_toggle title=”Can I purchase tickets for the Lava Dome or the Lava Cavern online?” style=”arrow” color=”white” size=”lg” css_animation=”fadeIn” custom_font_container=”tag:h4|text_align:left|color:%23ffffff” custom_use_theme_fonts=”yes” css=”.vc_custom_1728632416043{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #dd4242 !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 10px !important;border-color: #b5b5b5 !important;}” use_custom_heading=”true”]Tickets for the Lava Cavern can only be purchased in the Lava Dome at the box office. Further information can be found here<\/a>.<\/span><\/span>[\/vc_toggle][vc_toggle title=”Do you go to the Lava-Dome first and then to the Lava Cavern?” style=”arrow” color=”white” size=”lg” css_animation=”fadeIn” custom_font_container=”tag:h4|text_align:left|color:%23ffffff” custom_use_theme_fonts=”yes” css=”.vc_custom_1728632431897{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #dd4242 !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 10px !important;border-color: #b5b5b5 !important;}” use_custom_heading=”true”]Recommended visit sequence: 1 hour in the Lava Dome, then 1 hour in the Lava Cavern, then 1\/2 hour in the Museum Lay (freely accessible).<\/span>[\/vc_toggle][vc_toggle title=”When do public tours of the Lava Cavern take place?” style=”arrow” color=”white” size=”lg” css_animation=”fadeIn” custom_font_container=”tag:h4|text_align:left|color:%23ffffff” custom_use_theme_fonts=”yes” css=”.vc_custom_1728632975777{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #dd4242 !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 10px !important;border-color: #b5b5b5 !important;}” use_custom_heading=”true”]Public guided tours take place from Tuesday to Friday beginning at 1:30 pm.<\/span><\/p>\n

On Saturdays, Sundays and public holidays, on so-called “bridge” days and during the RLP (Rhineland Palatinate) and NRW (North Rhine Westphalia) vacations daily (including Mondays) at 12:00pm, 13:30pm and 15:00pm.<\/span>[\/vc_toggle][vc_toggle title=”How long does a public Lava Cavern tour last?” style=”arrow” color=”white” size=”lg” css_animation=”fadeIn” custom_font_container=”tag:h4|text_align:left|color:%23ffffff” custom_use_theme_fonts=”yes” css=”.vc_custom_1728632522908{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #dd4242 !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 10px !important;border-color: #b5b5b5 !important;}” use_custom_heading=”true”]A Lava Cavern tour lasts approx. 1 hour.<\/span>[\/vc_toggle][vc_toggle title=”How do I book a private group?” style=”arrow” color=”white” size=”lg” css_animation=”fadeIn” custom_font_container=”tag:h4|text_align:left|color:%23ffffff” custom_use_theme_fonts=”yes” css=”.vc_custom_1741339120741{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #dd4242 !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 10px !important;border-color: #b5b5b5 !important;}” use_custom_heading=”true”]We offer private groups the opportunity to visit the Lava Dome and Lava Cavern with a personal tour guide.<\/span><\/p>\n

Please send your inquiries for private groups by e-mail to info@lavadome.de<\/strong><\/a> with a minimum of 1-2 weeks in advance.<\/span><\/p>\n

The following details are necessary for your reservation: Date, time of the desired tour, number of persons, age of the participating children, disabled visitors, and your address and telephone number.<\/span>[\/vc_toggle][vc_toggle title=”What clothing is suitable for a visit to the Lava Cavern?” style=”arrow” color=”white” size=”lg” css_animation=”fadeIn” custom_font_container=”tag:h4|text_align:left|color:%23ffffff” custom_use_theme_fonts=”yes” css=”.vc_custom_1728632593412{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #dd4242 !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 10px !important;border-color: #b5b5b5 !important;}” use_custom_heading=”true”]The temperature in the Lava Cavern is a constantly 8-9\u00b0 Celsius. Please remember to wear warm clothing and sturdy shoes.<\/span>[\/vc_toggle][vc_toggle title=”When is peak time in the Lava Dome \/ Lava Cavern?” style=”arrow” color=”white” size=”lg” css_animation=”fadeIn” custom_font_container=”tag:h4|text_align:left|color:%23ffffff” custom_use_theme_fonts=”yes” css=”.vc_custom_1728632619920{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #dd4242 !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 10px !important;border-color: #b5b5b5 !important;}” use_custom_heading=”true”]On the weekends, during the public vacations in Rhineland-Palatinate and North Rhine-Westphalia, and rainy weather, the so-called “museum weather”. The combination of all three events (Lava Dome, Lava Cavern and the Museum Lay) is the busiest. But please don’t worry, 99.9% of the time we manage to regulate all of our everyday visitors who come to view the Lava Cavern.<\/span>[\/vc_toggle][vc_toggle title=”Are the Lava Dome and Lava Cavern barrier-free?” style=”arrow” color=”white” size=”lg” css_animation=”fadeIn” custom_font_container=”tag:h4|text_align:left|color:%23ffffff” custom_use_theme_fonts=”yes” css=”.vc_custom_1728632638011{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #dd4242 !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 10px !important;border-color: #b5b5b5 !important;}” use_custom_heading=”true”]Yes, both locations have an elevator.<\/span>[\/vc_toggle][vc_toggle title=”Are dogs allowed in the museum?” style=”arrow” color=”white” size=”lg” css_animation=”fadeIn” custom_font_container=”tag:h4|text_align:left|color:%23ffffff” custom_use_theme_fonts=”yes” css=”.vc_custom_1728632667226{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #dd4242 !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 10px !important;border-color: #b5b5b5 !important;}” use_custom_heading=”true”]Unfortunately, not. Dogs are not allowed in the Museum or the Lava Cavern. Guide dogs and assistance dogs are exempt from this rule.<\/span>[\/vc_toggle][vc_toggle title=”What and where is the Wingert\u2019s Mountain Wall?” style=”arrow” color=”white” size=”lg” css_animation=”fadeIn” custom_font_container=”tag:h4|text_align:left|color:%23ffffff” custom_use_theme_fonts=”yes” css=”.vc_custom_1728632719070{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #dd4242 !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 10px !important;border-color: #b5b5b5 !important;}” use_custom_heading=”true”]The Wingertsbergwand (Wingert\u2019s Mountain Wall)<\/a> is Europe’s most important pumice cliff. This wall is combined out of pumice and tuff and reaches up to 60 meters high and several hundred meters long and was uncovered by the extraction of volcanic raw materials. It is located in Mendig, near the Laacher Lake.
\n<\/span>[\/vc_toggle]

Arrival<\/span><\/h3>\n<\/div>[vc_separator css=”.vc_custom_1714937565157{padding-bottom: -35px !important;}”][vc_toggle title=”How to get there” style=”arrow” color=”white” size=”lg” css_animation=”fadeIn” custom_font_container=”tag:h4|text_align:left|color:%23ffffff” custom_use_theme_fonts=”yes” css=”.vc_custom_1728632762344{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #dd4242 !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 10px !important;border-color: #b5b5b5 !important;}” use_custom_heading=”true”]
\nThe Lava Dome Address for navigation purposes:
\nLava-Dome
\nBrauerstra\u00dfe 1
\n56743 Mendig<\/span>[\/vc_toggle][vc_toggle title=”Where can I park?” style=”arrow” color=”white” size=”lg” css_animation=”fadeIn” custom_font_container=”tag:h4|text_align:left|color:%23ffffff” custom_use_theme_fonts=”yes” css=”.vc_custom_1728632823471{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #dd4242 !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 10px !important;border-color: #b5b5b5 !important;}” use_custom_heading=”true”]Arrival by car:<\/strong> There is a free municipal parking lot directly in front of the Museum.<\/span><\/p>\n

Arriving by motorhome\/coach:<\/strong> There is a motorhome parking area not far from the Museum and a large coach parking area for coaches approx. 500m away after passing the Lava Dome Museum, on the righthand side of the road. <\/span>[\/vc_toggle][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1715176250996{border-radius: 4px !important;border-color: #dd3333 !important;}”][vc_column][vc_toggle title=”What is the Lava-Dome?” style=”arrow” color=”white” size=”lg” css_animation=”fadeIn” custom_font_container=”tag:h4|text_align:left|color:%23ffffff” custom_use_theme_fonts=”yes” css=”.vc_custom_1728632954922{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #dd4242 !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 10px !important;border-color: #b5b5b5 !important;}” use_custom_heading=”true”]The Lava Dome is the German Volcano Museum. […]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6308","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQ - Lava-Dome<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lavadome.de\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Lava-Dome\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1715176250996{border-radius: 4px !important;border-color: #dd3333 !important;}”][vc_column][vc_toggle title=”What is the Lava-Dome?” style=”arrow” color=”white” size=”lg” css_animation=”fadeIn” custom_font_container=”tag:h4|text_align:left|color:%23ffffff” custom_use_theme_fonts=”yes” css=”.vc_custom_1728632954922{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #dd4242 !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 10px !important;border-color: #b5b5b5 !important;}” use_custom_heading=”true”]The Lava Dome is the German Volcano Museum. […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.lavadome.de\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Lava-Dome\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-07T09:18:53+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.lavadome.de\/faq\/\",\"url\":\"https:\/\/www.lavadome.de\/faq\/\",\"name\":\"FAQ - Lava-Dome\",\"isPartOf\":{\"@id\":\"https:\/\/www.lavadome.de\/#website\"},\"datePublished\":\"2024-05-05T20:00:36+00:00\",\"dateModified\":\"2025-03-07T09:18:53+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.lavadome.de\/faq\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.lavadome.de\/faq\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.lavadome.de\/faq\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.lavadome.de\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.lavadome.de\/#website\",\"url\":\"https:\/\/www.lavadome.de\/\",\"name\":\"Lava-Dome\",\"description\":\"Deutsches Vulkanmuseum Mendig\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.lavadome.de\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - Lava-Dome","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.lavadome.de\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQ - Lava-Dome","og_description":"[vc_row][vc_column][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1715176250996{border-radius: 4px !important;border-color: #dd3333 !important;}”][vc_column][vc_toggle title=”What is the Lava-Dome?” style=”arrow” color=”white” size=”lg” css_animation=”fadeIn” custom_font_container=”tag:h4|text_align:left|color:%23ffffff” custom_use_theme_fonts=”yes” css=”.vc_custom_1728632954922{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #dd4242 !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 10px !important;border-color: #b5b5b5 !important;}” use_custom_heading=”true”]The Lava Dome is the German Volcano Museum. 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